Align organization under focused mission statement & build community engagement for a small business support network.

Challenge:

Support Latino Business did not have a clear business plan to support its mission of uplifting & highlighting small businesses - and members were unsure of the benefits.

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Results:

Streamlined business priorities to retain the largest impact on the members.

Increased member sign-ups & grant applicants.

Developed Content Calendar for consistent communications.

Partnered with network members to create reels, lives, webinars, & audios to support advocacy & awareness.

Simplified messaging & brand style for brand recognition. Focused messaging on causes that business owners cared about, and amplified their companies & work with features, monthly lists, and engagement campaigns.